Product Support Engineer (Ref. ID: PSE)

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  • (Ref. ID: PSE)

Description  

Experience: 0-2 years.
Primary Skills: Excellent verbal and written communication, interpersonal, presentation and customer handling skills.
Candidate should have fundamental core networking skills, with basic knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues.
Ability to learn quickly and adapt to new product support as organization evolves.
Ability to multitask and prioritize work effectively with proven analytical skills.

Additional Skills(Preferred): 0-2 years of experience in automated/manual testing/integration in the field of computer networking is plus.
Ability to write test automation scripts would be an added advantage.
Hands on experience with Linux, Cloud systems, APIs, Application and Database systems.
Good understanding of complete software delivery cycle(worked with ticketing system, escalation management and building knowledge base for customer support organization)

Minimum Qualifications: B.Tech / M.Tech / M.Sc (Computer Science/Information Technology/Electronics & Communication).
Minimum score of 70% throughout 10th, 12th and graduation.

Responsibilities: System integration
Issue debugging and supporting pre and post sales activity of LTE and 5G test tools and deployable solutions

Education: B.Tech/M.Tech in Computer Science/Information Technology from reputed college or university.

Job Location: Kolkata.

Please submit your resume indicating the desired position along with the Reference ID to  hrddt@motorolasolutions.com