Welcome to Motorola Solutions—a global leader in public safety and enterprise security.
This Privacy Statement explains how Motorola Solutions, Inc. and each of its subsidiaries and affiliates who link to this Privacy Statement (collectively referred to as
“MSI”,
“we,”
“us,” or
“our”)
collects, uses, discloses, and otherwise processes personal data in our capacity as controllers, including in connection with personal data processed in relation to our enterprise websites and for purposes of establishing and maintaining contractual relationships with our business and government customers.
We may also choose or be required by law to provide different or additional disclosures relating to the processing of personal data about residents of certain countries, regions, or states, in accordance with the different applicable privacy and personal data protection laws. Please refer to the Region-Specific Disclosures section below for additional disclosures that may be applicable to you.
This Privacy Statement does not address our privacy practices relating to job applicants, employees, and other employment-related individuals, nor data that is not subject to applicable data protection laws (such as deidentified or publicly available information). This Privacy Statement is also not a contract and does not create any legal rights or obligations not otherwise provided by law.
We have adopted a set of Binding Corporate Rules - Controller ("
BCR-C’s
"), for
the European Economic Area (“
EEA
”), effective October 12, 2020, and the United
Kingdom (“UK”), effective May 2, 2013. The BCR-C’s are designed to ensure that
personal data of covered individuals in the EEA and UK are protected while being
processed by any of our affiliates around the world.
The Danish Data Protection Agency, Datatilsynet approved our EEA BCR-C’s. For the
full text of our EEA BCR-C’s, click
here.
For a link to the BCR-C’s appendices,
click
here.
The Information Commissioner’s Office (“ICO”) approved our UK BCR-C’s. For the
full text of our UK BCR-C’s, click
here. For a link to the BCR-C’s appendices,
click
here.
Data protection laws sometimes differentiate between “controllers” and
“processors” of personal data, or “businesses” and “service providers.”
A “controller” or “business” determines the purposes and means (the why
and how) of processing personal data. A “processor,” which is sometimes
referred to as a “service provider,” processes personal data on behalf
of a controller subject to the controller’s instructions. This Privacy
Statement describes our privacy practices solely where we are acting as
the controller of personal data and does not cover or address how we may
process personal data on our customers’ behalf in accordance with their
instructions where we are acting as their processor.
As a result, this Privacy Statement does not cover or address how personal
data may be processed in connection with the products and services we operate
in our capacity as a processor, nor how our customers may process personal
data when they use our products or services. Please note our customers may
access personal data processed by the products and services issued to their
particular users (such as personal data processed by our PremierOne Mobile
app issued to a customer’s particular users through the PremierOne CAD product).
Our customers are responsible for determining how they will process their
users’ personal data and for providing notice and taking any other legal steps
with regard to the collection and processing of such information. If you have
any questions about how our customers process personal data, please refer to the
privacy notice of the business or government organization with which you have
a relationship and, where applicable, has granted you access to our products
and services.
The categories of personal data we collect depend on how you interact with us.
For example, you may provide us your personal data directly when you sign up for
our mailing list, register for an account, make an online purchase, post a review,
participate in an event, contest, promotion, or survey, post to an MSI forum, wiki,
blog, or social platform, or otherwise contact us or interact with us.
We also collect personal data automatically when you interact with our websites,
emails, and other online platforms and may also collect personal data from other
sources and third parties.
If you choose to contact us, we may need additional information to fulfill the request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the request we receive or personal data we require fall outside the scope of this Privacy Statement. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.
We, and our third-party partners, use a variety of automatic data collection technologies, including (i) cookies or small data files that are stored on your device and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies, and logging technologies, to automatically collect the following data when you engage with us:
For additional details about the cookies we use on our motorolasolutions.com site and to adjust your preferences with regard to those cookies, please visit our “Cookie Preferences” manager linked in the footer of our motorolasolutions.com website. Where available, you may find similar information and choices on our other websites through similar cookie preference managers usually linked at the bottom of each website. For more information about the choices you may have in relation to our use of automatic data collection technologies, please refer to the Your Privacy Choices section below.
The following privacy choices are made available to all individuals with whom we interact. You may also have additional choices regarding your personal data depending on your location or residency. Please refer to our Region-Specific Disclosures below for information about additional privacy choices that may be available to you.
Where we have your consent for the processing of your personal data (e.g., when you opt in to receive certain types of marketing communications from us), you may withdraw your consent by following the instructions provided when your consent was requested or by contacting us as at privacy1@motorolasolutions.com .
Certain of our services may provide you the ability to adjust your preferences regarding our use of automatic data collection technologies. For example, there is a “Cookie Preferences” manager linked in the footer of our
motorolasolutions.com
site that allows you to adjust your preferences regarding certain automatic data collection technologies on the
motorolasolutions.com
site for the specific device and browser you are using at that time (which means you will need to change your preferences on each device and browser you use to interact with the website. Where available, you may adjust your cookie preferences on our other websites through similar cookie preference managers usually linked at the bottom of each website.
Where an MSI-specific preference manager or privacy setting is not available, you may be able to utilize third-party tools and features to further restrict our use of automatic data collection technologies. For example, (i) most browsers allow you to change browser settings to limit automatic data collection technologies on websites, (ii) most email providers allow you to prevent the automatic downloading of images in emails that may contain automatic data collection technologies, and (iii) many devices allow you to change your device settings to limit automatic data collection technologies for device applications. Please note that blocking automatic data collection technologies through third-party tools and features may negatively impact your experience, as some features and offerings may not work properly or at all. Depending on the third-party tool or feature you use, you may not be able to block all automatic data collection technologies or you may need to update your preferences on multiple devices or browsers. We do not have any control over these third-party tools and features and are not responsible if they do not function as intended.
We engage third parties to help us facilitate targeted advertising designed to show you personalized ads based on predictions of your preferences and interests developed using personal data we maintain and personal data our third-party partners obtain from your activity over time and across nonaffiliated websites and other services. The data we and our third-party partners use for purposes of facilitating targeted advertising, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research, are primarily collected through the use of a variety of automatic data collection technologies, including cookies, web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies and logging technologies. We may share a common account identifier (such as a hashed email address or customer ID) with our third-party advertising partners to help link the personal data we and our third-party partners collect to the same person, or otherwise target advertising to an individual on a third-party website or platform.
In addition to taking the steps set forth in the Automatic Data Collection Preferences section above, you may be able to further exercise control over the advertisements that you see by leveraging one or more targeted advertising opt-out programs. For example:
Please note that when you opt out of receiving interest-based advertisements through one of these programs, this does not mean you will no longer see advertisements from us or on our sites. Instead, it means that the online ads you do see from relevant program participants should not be based on your interests. We are not responsible for the effectiveness of, or compliance with, any third parties’ opt-out options or programs or the accuracy of their statements regarding their programs. In addition, program participants may still use automatic data collection technologies to collect information about your use of sites and other online platforms, including for analytics and fraud prevention as well as any other purpose permitted under the applicable advertising industry program.
If you have established an account on any of our websites or other online platforms, you may change certain information connected to your account by accessing your account profile. If you have any questions about reviewing, modifying, or deleting your personal data, you can contact us directly at privacy1@motorolasolutions.com. We may not be able to modify or delete your personal data in all circumstances.
Certain of our third-party providers and partners offer additional ways that you may exercise control over your personal data, or automatically impose limitations on the way we can use personal data in connection with the services they provide:
Our sites and other online platforms are not directed to, and we do not intend to, or knowingly, collect or solicit personal data from children under the age of 18. If an individual is under the age of 18, they should not use our sites / platforms or otherwise provide us with any personal data either directly or by other means. If a child under the age of 18 has provided personal data to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal data from our systems. If we learn that any personal data we collect has been provided by a child under the age of 18, we will promptly delete that personal data.
In addition to the personal data practices outlined above, we also collect personal data from shareholders and investors of our company, including share purchasing history, number of shares held, value of the shares, and the holder of record’s name and address. We use this information primarily to manage investor relations and investments in our company, including by providing you information about our company and related investments, processing investment transactions, preparing tax returns and other investor-related documents, and managing our cap table. We may also use this information for the purposes set forth in the Additional Uses of Personal Data section above and disclose this information to third parties in furtherance of these purposes as set forth in the Our Disclosure of Personal Data section above, as permitted by law.
We have implemented reasonable physical, technical, and organizational safeguards that are designed to protect your personal data. In addition, we take steps designed to ensure any third party with whom we share personal data provides a similar level of protection. However, despite these controls, we cannot completely ensure or warrant the security of your personal data.
We will usually retain the personal data we collect about you for no longer
than reasonably necessary to fulfill the purposes for which it was collected,
and in accordance with our legitimate business interests and applicable law.
However, if necessary, we may retain personal data for longer periods of time
as required under applicable law or as needed to resolve disputes or protect
our legal rights. In specific circumstances we may retain your personal data
until the statutory limitation periods have expired (usually three years, but
up to thirty years in some cases), when this is necessary for the establishment,
exercise, or defense of legal claims.
To determine the appropriate duration of the retention of personal data, we
consider the amount, nature, and sensitivity of the personal data, the potential
risk of harm from unauthorized use or disclosure of personal data and if we can
attain our objectives by other means, as well as our legal, regulatory, tax,
accounting, and other applicable obligations.
Once retention of the personal data is no longer reasonably necessary for the
purposes outlined above, we will either delete or deidentify the personal data
or, if that is not possible (for example, because personal data has been stored
in backup archives), we will securely store the personal data and isolate it
from further active processing until deletion or deidentification is possible.
Our sites and other online platforms may include links to third-party websites, plug-ins, applications, and other services. Except where we post, link to, or expressly adopt or refer to this Privacy Statement, this Privacy Statement does not apply to any personal data practices of third parties. To learn about the personal data practices of third parties, please visit their respective privacy notices.
We may choose or be required by law to provide different or additional disclosures relating to the processing of personal data about residents of certain countries, regions, or states. Please refer below for disclosures that may be applicable to you:
We may update this Privacy Statement from time to time. When we make changes to this Privacy Statement, we will change the date at the beginning of this Privacy Statement. If we make material changes to this Privacy Statement, we will notify you by prominent posting on our website or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.
If you have any questions or requests in connection with this Privacy Statement or
other privacy-related matters, please contact our Privacy Office at
privacy1@motorolasolutions.com
or at the address below.
Data Protection Officer
Motorola Solutions, Inc.
500 W. Monroe
Chicago, IL USA 60661-3618
United States
Email:
privacy1@motorolasolutions.com
These disclosures supplement the information contained in our Privacy Statement by providing additional information about our personal data processing practices relating to individual residents of certain states in the United States. For a detailed description of how we collect, use, disclose, and otherwise process personal data, please read our Privacy Statement.
If you are a resident of the state of Nevada in the United States, please note Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please complete the form found here.
If you are a resident of the state of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia in the United States the following supplementary disclosures apply to you.
We disclose all of the categories of personal data we collect to the categories of
recipients set forth in the Our Disclosure of Personal Data section of our
Privacy Statement.
Our disclosure or making available of contact information, commercial information,
information about the way in which you use our services and interact with us, and
inferences about your interests and preferences to ad networks and advertising
partners may qualify as the sale of personal data or the sharing or processing of
personal data for the purpose of displaying advertisements that are selected based
on personal data obtained or inferred over time from an individual’s activities
across businesses or distinctly-branded websites, applications, or other services
(otherwise known as “targeted advertising” or “cross-context behavioral advertising”)
under certain privacy laws.
Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to limit or opt-out of the sale of personal data or the processing of personal data for purposes of targeted advertising (as described in the Your Additional U.S. Privacy Choices section below).
Please note we do not sell the personal data of individuals we know to be less than 16 years of age or share such information for targeted advertising purposes.
The following personal data elements we collect may be classified as “sensitive” under certain privacy laws:
We only use or disclose sensitive personal data where
reasonably necessary and proportionate for the purposes of detecting
security incidents, fraud, and other illegal actions, ensuring the physical
safety of natural persons, or short-term transient use. We only collect
and process sensitive personal data without the purpose of inferring
characteristics about the relevant individual, and we do not sell sensitive
personal data or process or otherwise share sensitive personal data for the
purpose of targeted advertising.
However, depending on your state of residency and subject to certain
legal limitations and exceptions, you may be able to limit, or withdraw your
consent for, our processing of sensitive personal data (as described in the
Your Additional U.S. Privacy Choices section below).
We may at times receive, or process personal data to create, deidentified information that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified information, we will maintain and use the information in deidentified form and not attempt to reidentify the information except as required or permitted by law.
We do not conduct automated processing of personal data for the purposes of evaluating, analyzing, or predicting an individual’s personal aspects in furtherance of decisions that produce legal or similarly significant effects. As a result, we do not provide a right to exercise control over such forms of automated decision-making and profiling.
Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:
Depending on your state of residency, you may also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights. However, the exercise of the rights described above may result in a different price, rate or quality offering where that difference is reasonably related to the impact the right has on our relationship or is otherwise permitted by law.
To exercise your right to opt-out as it relates to the use of cookies and
related technologies that involve the sale of personal data or the use of
personal data for targeted advertising purposes on the www.motorolasolutions.com site,
click
here
to open our homepage, scroll to the bottom of the page, click
“Cookie Preferences” in the footer of the website, and adjust your preferences
accordingly. Where available, you may adjust your cookie preferences on our
other websites through similar cookie preference managers. Please note these
opt-out tools are website, device, and browser specific, so you will need to
change your preferences on each device and browser you use to interact with the
specific website you are visiting. In addition, you can also opt-out of
cookie-based sales by businesses that participate in the Digital Advertising
Alliance’s CCPA Opt-Out Tool by visiting
https://www.privacyrights.info/
.
Lastly, you may follow the other steps set forth in the Automatic Data
Collection Preferences and Targeted Advertising Preferences sections of
the Your Privacy Choices section of our Privacy Statement to further
exercise control over automatic data collection technologies.
Before processing your request to exercise certain rights (including the Right to
Know, Access & Portability, Correction, and Deletion), we will need to verify
your identity and confirm you are a resident of a state that offers the requested
right(s). In order to verify your identity, we will generally either require the
successful authentication of your account, or the matching of sufficient information
you provide us to the information we maintain about you in our systems. As a result,
we require requests submitted through our online form and toll-free number to
include first and last name, email address, state of residency and data request.
In certain circumstances, we may decline or limit your request, particularly where
we are unable to verify your identity or locate your information in our systems,
or where you are not a resident of one of the eligible states.
In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf through the designated methods set forth above where we can verify the authorized agent’s authority to act on your behalf. In order to verify the authorized agent’s authority, we generally require evidence of either (i) a valid power of attorney or (ii) a signed letter containing your name and contact information, the name and contact information of the authorized agent, and a statement of authorization for the request. Depending on the evidence provided and your state of residency, we may still need to separately reach out to you to confirm the authorized agent has permission to act on your behalf and to verify your identity in connection with the request.
Depending on your state of residency, you may be able to appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted by replying to the communication resolving your original request.
The following disclosures only apply to residents of the State of California.
We may choose to provide programs and other offerings intended to
provide benefits to eligible participants that qualify as financial
incentives or loyalty programs under certain privacy laws. For example,
we may choose to make available promotional materials or opportunities
to obtain sweepstakes and contest prizes in connection with a financial incentive or loyalty program.
To obtain access to certain of these programs and other offerings,
we may ask to collect or share your personal data, including name,
contact information, and account information. We have determined that
the value of any of these programs and other offerings are reasonably
related to the value of the personal data we would receive and otherwise
process in connection with these programs and offerings, based on our
reasonable but sole determination. We estimate the value of the personal
data we would receive and otherwise process in connection with these
programs and offerings by considering the expense we would incur in
collecting and processing the personal data, as well as the expenses
related to facilitating the program or offering.
The terms applicable to each program and other offering are provided at the
time an eligible individual is offered an opportunity to participate.
Interested individuals can opt-in to these programs and offerings by
following the instructions presented at the time the offer is made.
Participating individuals may withdraw from our programs and other
offerings at any time by following the instructions provided in connection
with each offering or emailing us at
privacy1@motorolasolutions.com.
California law requires we provide disclosures to you about what personal data we collect by reference to the enumerated categories of personal data set forth within California law. To address this obligation, we have identified the relevant enumerated California personal data category for the personal data described in the Our Collection and Use of Personal Data section of our Privacy Statement below:
These disclosures supplement the information contained in our Privacy Statement by providing additional information about our personal data processing practices relating to individuals who access our sites and other online platforms or otherwise interact with us from the European Economic Area (“EEA”) and United Kingdom ("UK"). For a detailed description of how we collect, use, disclose, and otherwise process personal data, please read our Privacy Statement.
We have appointed a Data Protection Officer who is responsible for monitoring our compliance with applicable data protection law. You can contact our Data Protection Officer with any questions or complaints you may have about our privacy practices in the following ways:
Data Protection Officer
Motorola Solutions, Inc.
500 W. Monroe
Chicago, IL USA 60661-3618
United States
Email:privacy1@motorolasolutions.com
If you have a concern about our processing of personal data, you have the right to lodge a complaint with the Data Protection Authority where you reside, where you work, or where an alleged violation of the law has occurred. Contact details for applicable Data Protection Authorities can be found using the links below:
We would, however, appreciate the chance to handle your concerns directly prior to a complaint being filed, so please contact us directly at privacy1@motorolasolutions.com if you have any concerns.
You are not required to provide personal data to us, but we do rely on your personal data to provide certain of our offerings. For example, we need your personal data to facilitate and deliver an order that you request. If you choose not to provide us with your personal data, we may not be able to fulfill your request. We will inform you at the point that we collect personal data from you if the provision of certain personal data is mandatory or optional.
We do not conduct automated processing of personal data, including profiling, for the purposes of making decisions about you.
We will usually retain the personal data we collect about you
for no longer than reasonably necessary to fulfill the purposes
for which it was collected, and in accordance with our legitimate
business interests and applicable law. However, if necessary, we may
retain personal data for longer periods of time as required under
applicable law or as needed to resolve disputes or protect our legal rights.
The criteria used to determine the period of time for which personal
data about you will be retained varies depending on the legal basis
under which we process your personal data:
In certain circumstances, we may need to apply a “legal hold” that retains information beyond our typical retention period where we face threat of legal claim. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved. In all cases, in addition to the purposes and legal bases identified above, we consider the amount, nature and sensitivity of personal data, as well as the potential risk of harm from unauthorized use or disclosure of personal data, in determining the relevant retention period.
Once retention of the personal data is no longer reasonably necessary for the purposes outlined above, we will either delete or deidentify the personal data or, if that is not possible (for example, because personal data has been stored in backup archives), we will securely store the personal data and isolate it from further active processing until deletion or deidentification is possible.
We operate and engage third-party partners and providers in various jurisdictions. Therefore, we and our third-party providers may transfer personal data to, or store, access, or process personal data in, a country other than the one in which it was collected, including, but not limited to, the United States. The country to which personal data is transferred may not provide the same level of protection for personal data as the country from which it was transferred.
We may transfer personal data about you outside of the EEA and UK, and when we do so we rely on appropriate or suitable safeguards recognized under applicable law, including adequacy decisions, Standard Contractual Clauses, the EU-US Data Privacy Framework and Binding Corporate Rules. Additionally, data may be transferred outside of the European Union for purposes of litigation, or exercise or defense of legal claims, where otherwise permitted by law. If you would like more information on the specific safeguards we use (and to obtain a copy of such safeguards, where applicable), please contact us at
privacy1@motorolasolutions.com
.
We may transfer personal data about you to countries that the relevant regulatory authority have deemed to adequately safeguard personal data, either automatically or in connection with a specific safe harbor framework.
Certain regulatory authorities have adopted Standard Contractual Clauses, which provide safeguards for personal data transferred outside of the originating jurisdiction. We may use these Standard Contractual Clauses when transferring personal data to a third country that has not been deemed to adequately safeguard personal data.
The EU-U.S. Data Privacy Framework was designed by the U.S. Department of Commerce and the European Commission to ensure adequate protection for personal data transferred to a company participating in the EU-U.S. Data Privacy Framework. If we transfer any personal data about you from the EEA to a third party outside the EEA who is participating in the EU-U.S. Data Privacy Framework, we may rely on their participation in the Framework to ensure adequate protection for personal data so transferred.
We have adopted a set of Binding Corporate Rules - Controller ("BCR-C’s"), for the EEA, effective October 12, 2020, and the UK, effective May 2, 2013. The BCR-C’s are designed to ensure that personal data of covered individuals in the EEA and UK are protected while being processed by any of our affiliates around the world. As a result, we rely on the BCR-C’s when transferring personal data within MSI.
The Danish Data Protection Agency, Datatilsynet approved our EEA BCR-C’s,
click
here.
For the full text of our EEA BCR-C’s, click here. For a link to the BCR-C’s appendices,
click
here.
The Information Commissioner’s Office (“ICO”) approved our UK BCR-C’s.
For the full text of our UK BCR-C’s,
click here.
For a link to the
BCR-C’s appendices,
click here.
Individuals whose personal data is collected and/or used in the EEA or UK have the rights described in our BCR-C’s (available above). In addition, subject to certain limitations at law, you may be able to exercise the following rights:
Please note that if the exercise of these rights limits our ability to process personal data, we may not be able to provide our services to you, or otherwise engage with you in the same manner.
Please submit a request specifying the right you wish to exercise by completing
our online form found
here
.
To exercise your right to object as it relates to the use of cookies and related
technologies that facilitate our online targeted advertising activities on the www.motorolasolutions.com site, please click
here
to open our homepage, scroll to
the bottom of the page, click “Cookie Preferences” in the footer of the website,
and adjust your preferences accordingly. Where available, you may adjust your cookie
preferences on our other websites through similar cookie preference managers. Please
note these opt-out tools are website, device, and browser specific, so you will need
to change your preferences on each device and browser you use to interact with the
specific website you are visiting. In addition, you may follow the other steps set
forth in the Automatic Data Collection Preferences and Targeted Advertising Preferences
sections of the Your Privacy Choices section of our
Privacy Statement
to further exercise control over automatic data collection technologies.
Before processing your request to exercise certain rights (taking into account the
confidential nature of any personal data we maintain), we will need to verify your
identity and confirm you are accessing our services or otherwise interacting with us
from the EEA, UK, or Switzerland. In order to verify your identity, we will generally
either require the successful authentication of your account, or the matching of
sufficient information you provide us to the information we maintain about you in
our systems. As a result, we require requests submitted through our online form and
toll-free number to include first and last name, email address, state of residency
and data request.
In certain circumstances, we may decline or limit your request, particularly where we
are unable to verify your identity as needed to protect your personal data or locate
your information in our systems, or where you are not accessing our services or
otherwise interacting with us from the EEA or UK.
These disclosures supplement the information contained in our Privacy Statement by providing additional information about our personal data processing practices relating to individuals who access our sites and other online platforms or otherwise interact with us from jurisdictions outside of the European Economic Area (“EEA”), United Kingdom("UK"), or United States (“US”). For a detailed description of how we collect, use, disclose, and otherwise process personal data, please read our Privacy Statement.
You can contact our Data Protection Officer with any questions or complaints you may have about our privacy practices in the following ways:
Data Protection Officer
Motorola Solutions, Inc.
500 W. Monroe
Chicago, IL USA 60661-3618
United States
Email: privacy1@motorolasolutions.com
You are not required to provide personal data to us, but we do rely on your personal data to provide certain of our offerings. For example, we need your personal data to facilitate and deliver an order that you request. If you choose not to provide us with your personal data, we may not be able to fulfill your request. We will inform you at the point that we collect personal data from you if the provision of certain personal data is mandatory or optional.
We will usually retain the personal data we collect about
you for no longer than reasonably necessary to fulfil the
purposes for which it was collected, and in accordance with
our legitimate business interests and applicable law. However,
if necessary, we may retain personal data for longer periods
of time as required under applicable law or as needed to
resolve disputes or protect our legal rights.
The criteria used to determine the period of time for which
personal data about you will be retained varies depending on
the legal basis under which we process your personal data:.
In certain circumstances, we may need to apply a “legal hold”
that retains information beyond our typical retention period where
we face threat of legal claim. In that case, we will retain the
information until the hold is removed, which typically means the
claim or threat of claim has been resolved. In all cases, in addition
to the purposes and legal bases identified above, we consider the
amount, nature and sensitivity of personal data, as well as the
potential risk of harm from unauthorized use or disclosure of
personal data, in determining the relevant retention period.
Once retention of the personal data is no longer reasonably necessary
for the purposes outlined above, we will either delete or deidentify
the personal data or, if that is not possible (for example, because
personal data has been stored in backup archives), we will securely
store the personal data and isolate it from further active processing
until deletion or deidentification is possible.
We operate and engage third-party partners and providers in various jurisdictions. Therefore, where permitted by law, we and our third-party providers may transfer
personal data to, or store, access, or process personal data in, a country other
than the one in which it was collected, including, but not limited to, the United
States. The country to which personal data is transferred may not provide the same
level of protection for personal data as the country from which it was transferred.
Where permitted by law, we may transfer personal data about you outside of the
jurisdiction in which you are located, and when we do so we rely on appropriate
or suitable safeguards recognized under applicable law. Additionally, where otherwise permitted by law, data may be transferred outside of the jurisdiction in which you are located for purposes of litigation, or exercise or defense of legal claims. If you would like more information on the specific safeguards we use (and to obtain a copy of such safeguards, where applicable), please contact us at
privacy1@motorolasolutions.com.
Depending on your country or state of residency and subject to certain legal limitations and exceptions, you may request to exercise some or all of the following rights:
Please note that if the exercise of these rights limits our ability to process
personal data, we may not be able to provide our services to you, or otherwise
engage with you in the same manner.
We reserve the right to deny a request to exercise any right that is not available
under the laws applicable to the jurisdiction in which you are located.
Please submit a request specifying the right you wish to exercise by completing our
online form found
here
.
To exercise any applicable rights to control the use of cookies and related technologies
on the
www.motorolasolutions.com
site, please
click
here to open our homepage, scroll
to the bottom of the page, click “Cookie Preferences” in the footer of the website, and
adjust your preferences accordingly. Where available, you may adjust your cookie preferences
on our other websites through similar cookie preference managers. Please note these tools
are website, device, and browser specific, so you will need to change your preferences on
each device and browser you use to interact with the specific website you are visiting. In
addition, you may follow the other steps set forth in the Automatic Data Collection
Preferences and Targeted Advertising Preferences sections of the Your Privacy Choices
section of our Privacy Statement
to further exercise control over automatic data collection technologies.
Subject to certain legal limitations and exceptions, you may request to exercise some or all of the following rights:
You may also limit the use and disclosure of your personal data and withdraw your
consent when you have previously provided consent for the processing of your personal data.
Please submit a request specifying the right you wish to exercise by completing our online
form found
here.
If you have any questions or requests in connection with this
Privacy Statement
or other privacy-related matters, please contact us.
Please note that you may always file a complaint with the personal data protection regulator, the
National Institute of Transparency, Access to Information and Personal Data Protection (INAI)
.